Shipping & Delivery
WHAT DELIVERY OPTIONS DO I HAVE?
Standard Delivery and Express Delivery.
Can I update the shipping address?
Normally we will only ship to the address entered when the order was originally placed. Let’s connect as soon as possible if you need to update the shipping address--e-mail us at: support@paulcome.com
When will my order ship?
Most orders placed on business days will be processed and shipped within 3-5 days. We are unable to deliver on weekends or public holidays, any orders placed during this period will be dispatched the following business day.
How long does my order take to arrive?
| Country |
Delivery time (Standard Shipping) |
Delivery Time (EXPRESS Shipping) |
| US | 12-20 business days | 7 - 14 business days |
| CANADA | 12-20 business days | 7 - 14 business days |
| UK | 12-20 business days | 7 - 14 business days |
| Europe | 12-20 business days | 7 - 14 business days |
| All Other Countries | 14-30 business days | 10 - 20 business days |
During peak seasons and promotional sales, delivery might take a little longer.
What is the shipping fee and how do I qualify for free shipping?
| Option | Condition | Price |
| Standard Shipping | $0.00-$49.98 | $5.99 |
| Free Shipping over $49.99 | $49.99 and up | Free |
| Express Shipping | $0.00 and up | $9.99 |
HOW CAN I TRACK MY ORDER?
Our delivery time starts from the moment an order is accepted and includes a 24-hour period where your items will be processed and dispatched on business days. Please note: this can take longer during promotional sales.
As soon as your order is packed we will send you a shipment confirmation email with the delivery information and a link to track your order online. Please note, that it can take some days before the tracking information is available.
You will also be able to track your order in your account.
TAX AND DUTIES
We ship to all locations on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties will be included in the product price.
